Frequently Asked Questions (FAQ)

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

Some courses go well over the mandated contact time requirement in an effort to be complete – we regret if exhaustive. This can be managed a couple of ways:

• Because courses are recorded, they are on demand through our video servers with Vimeo.
  • Courses can be viewed at will
  • The “Resume” course feature – available in your Control Panel – enables you to pick up where you leave off! See below:

• There is no time restriction as to when you begin or how long you may take to complete your course
• Courses can be viewed at a faster play-back rate through the “Settings” control on Vimeo. You may select playback at normal speed, 1.25x, 1.5x, or at 2x reduce playback time in half – while still collecting full credit. See below:

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

A common issue: I cannot resume the CE course I was working on last week. It is saying the page isn’t there and I cannot find another link to it.

Your privacy of your professional and continuing education records are our greatest priority. Therefore, after a period of inactivity, CE Dojo will log you out. To resolve this issue, simply click “Log In” on the user menu at the top right and supply your username/password credential pair. If you don’t remember your password, you can also reset it using the same approach.

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

Some courses go well over the mandated contact time requirement in an effort to be complete – we regret if exhaustive. This can be managed a couple of ways:

• Because courses are recorded, they are on demand through our video servers with Vimeo.
  • Courses can be viewed at will
  • The “Resume” course feature – available in your Control Panel – enables you to pick up where you leave off! See below:

• There is no time restriction as to when you begin or how long you may take to complete your course
• Courses can be viewed at a faster play-back rate through the “Settings” control on Vimeo. You may select playback at normal speed, 1.25x, 1.5x, or at 2x reduce playback time in half – while still collecting full credit. See below:

A common issue: I cannot resume the CE course I was working on last week. It is saying the page isn’t there and I cannot find another link to it.

Your privacy of your professional and continuing education records are our greatest priority. Therefore, after a period of inactivity, CE Dojo will log you out. To resolve this issue, simply click “Log In” on the user menu at the top right and supply your username/password credential pair. If you don’t remember your password, you can also reset it using the same approach.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

Once you have paid your course registration fee, you will be able to access your course after you sign-in to your user account…which you just created. But you need a password!

Did you receive these emails?

• A transaction receipt
• A course confirmation
• General User Instructions
• Log-in details
• And possibly others…
  

Are those emails in your “Inbox”? If not, check your spam folder. If they are in your spam folder, your email provider (or domain) is filtering messages from ce-dojo.com. If your registration emails from CE Dojo are being sent to spam, see our FAQ “I can’t find any emails from CE Dojo!!”.

One email provides you with log-in details you specified during registration. But, it will also prompt you with a link to set your password. When complete, these two credentials – user name and password – will provide access to your “account”. Write these down. If you forget your password, you can reset it yourself – see our FAQ “I forgot the password to my CE Dojo user account!”

Now that you have your password in hand, you can log into your account to access your course(s).

Often times email services (Google, etc) will filter email away from your inbox. Did you check your spam folder? But, simply moving our email out of spam to your inbox will NOT prevent future emails from meeting the same demise. The solution is to add email addresses from CE Dojo to your contact list.

If you do not find any email communications from CE Dojo in any of your email folders – including spam – there is a very real possibility your internet service provider (ISP) may have a firewall that is blocking our email. We have found that even adding our email addresses to your contact list does not resolve this problem. We have identified a couple of problem ISPs:

• RoadRunner (nc.rr.com)
• Apple (iCloud.com)
• Embarq
• Frontier
• HughesNet
• And others…
  

In this case, there is no resolution to this problem other than to create a “free email” account with Gmail, YahooMail, Hotmail, etc. Provide CE Dojo with your new email address and we’ll update our records. Again, don’t forget to add us to your contact list!

Your user menu is, as shown below, the uppermost menu at the top right of every page on CE Dojo.

There is no “link” per se to participate or watch any continuing education course on CE Dojo. You must employ the user menu to log in to CE Dojo where upon arriving upon your user control panel, all of your previous or current courses are listed toward the end of the page.

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

Some courses go well over the mandated contact time requirement in an effort to be complete – we regret if exhaustive. This can be managed a couple of ways:

• Because courses are recorded, they are on demand through our video servers with Vimeo.
  • Courses can be viewed at will
  • The “Resume” course feature – available in your Control Panel – enables you to pick up where you leave off! See below:

• There is no time restriction as to when you begin or how long you may take to complete your course
• Courses can be viewed at a faster play-back rate through the “Settings” control on Vimeo. You may select playback at normal speed, 1.25x, 1.5x, or at 2x reduce playback time in half – while still collecting full credit. See below:

A common issue: I cannot resume the CE course I was working on last week. It is saying the page isn’t there and I cannot find another link to it.

Your privacy of your professional and continuing education records are our greatest priority. Therefore, after a period of inactivity, CE Dojo will log you out. To resolve this issue, simply click “Log In” on the user menu at the top right and supply your username/password credential pair. If you don’t remember your password, you can also reset it using the same approach.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.