Frequently Asked Questions (FAQ)

You can easily reset or recover your own password. Click “Log In” on your user menu. Your “Account Log In” dialogue box will open as shown below. Then click “Forgot Password?”.

Resetting the password to your CE Dojo user account is no different than retrieving a lost or forgotten password. Please see the FAQ “How do I reset the password to my CE Dojo user account?”

CE Dojo is certified as a national provider of continuing education (CE) through the Academy of General Dentistry’s (AGD) Program Approval For Continuing Education (PACE). Most state regulatory agencies recognize AGD PACE programs as legitimate sources for continuing education. We suggest you contact your specific state regulatory agency for further clarification if necessary.

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

We honor all cancellations with a full refund for unattended courses. And because we also understand sometimes unforeseen conflicts occur for live webinars, all of our courses ultimately are recorded for convenient on-demand streaming.

Account creation, course registration, and payment are linked activities. Because our participants receive a personalized certificate upon course completion which may be submitted to a licensing agency for CE verification, an administrator or employer’s credentials should not be used to register anyone other than the person who will receive CE. But, at the same time you might want to pay for your staff’s CE as a benefit.

It’s super easy to do! Just select as many courses with as many registrations desired in your cart. Then add the following information into the “Order Notes” field in “Additional Information” section at the bottom of the checkout page (see below) :

• Participant name
• Participant email address
• License type (DDS/RDH)
• License number

We’ll handle the rest for you!

Some courses go well over the mandated contact time requirement in an effort to be complete – we regret if exhaustive. This can be managed a couple of ways:

• Because courses are recorded, they are on demand through our video servers with Vimeo.
  • Courses can be viewed at will
  • The “Resume” course feature – available in your Control Panel – enables you to pick up where you leave off! See below:

• There is no time restriction as to when you begin or how long you may take to complete your course
• Courses can be viewed at a faster play-back rate through the “Settings” control on Vimeo. You may select playback at normal speed, 1.25x, 1.5x, or at 2x reduce playback time in half – while still collecting full credit. See below:

Another frequent issue: A user successfully completes his/her registration for a course, changes their password and has access – but maybe pauses the content – clicks on their course from their account dashboard only to receive an error “Not Registered For Course”.

The privacy of your professional and continuing education records are our greatest priority. Therefore, after a period of inactivity, CE Dojo will log you out. To resolve this issue, simply click “Log In” on the user menu at the top right and supply your username/password credential pair. If you don’t remember your password, you can also reset it using the same approach.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

Another frequent issue: A user successfully completes his/her registration for a course, changes their password and has access – but maybe pauses the content – clicks on their course from their account dashboard only to receive an error “Not Registered For Course”.

The privacy of your professional and continuing education records are our greatest priority. Therefore, after a period of inactivity, CE Dojo will log you out. To resolve this issue, simply click “Log In” on the user menu at the top right and supply your username/password credential pair. If you don’t remember your password, you can also reset it using the same approach.

You can easily reset or recover your own password. Click “Log In” on your user menu. Your “Account Log In” dialogue box will open as shown below. Then click “Forgot Password?”.

Resetting the password to your CE Dojo user account is no different than retrieving a lost or forgotten password. Please see the FAQ “How do I reset the password to my CE Dojo user account?”

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

We honor all cancellations with a full refund for unattended courses. And because we also understand sometimes unforeseen conflicts occur for live webinars, all of our courses ultimately are recorded for convenient on-demand streaming.

Account creation, course registration, and payment are linked activities. Because our participants receive a personalized certificate upon course completion which may be submitted to a licensing agency for CE verification, an administrator or employer’s credentials should not be used to register anyone other than the person who will receive CE. But, at the same time you might want to pay for your staff’s CE as a benefit.

It’s super easy to do! Just select as many courses with as many registrations desired in your cart. Then add the following information into the “Order Notes” field in “Additional Information” section at the bottom of the checkout page (see below) :

• Participant name
• Participant email address
• License type (DDS/RDH)
• License number

We’ll handle the rest for you!

Some courses go well over the mandated contact time requirement in an effort to be complete – we regret if exhaustive. This can be managed a couple of ways:

• Because courses are recorded, they are on demand through our video servers with Vimeo.
  • Courses can be viewed at will
  • The “Resume” course feature – available in your Control Panel – enables you to pick up where you leave off! See below:

• There is no time restriction as to when you begin or how long you may take to complete your course
• Courses can be viewed at a faster play-back rate through the “Settings” control on Vimeo. You may select playback at normal speed, 1.25x, 1.5x, or at 2x reduce playback time in half – while still collecting full credit. See below:

Another frequent issue: A user successfully completes his/her registration for a course, changes their password and has access – but maybe pauses the content – clicks on their course from their account dashboard only to receive an error “Not Registered For Course”.

The privacy of your professional and continuing education records are our greatest priority. Therefore, after a period of inactivity, CE Dojo will log you out. To resolve this issue, simply click “Log In” on the user menu at the top right and supply your username/password credential pair. If you don’t remember your password, you can also reset it using the same approach.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

Some courses go well over the mandated contact time requirement in an effort to be complete – we regret if exhaustive. This can be managed a couple of ways:

• Because courses are recorded, they are on demand through our video servers with Vimeo.
  • Courses can be viewed at will
  • The “Resume” course feature – available in your Control Panel – enables you to pick up where you leave off! See below:

• There is no time restriction as to when you begin or how long you may take to complete your course
• Courses can be viewed at a faster play-back rate through the “Settings” control on Vimeo. You may select playback at normal speed, 1.25x, 1.5x, or at 2x reduce playback time in half – while still collecting full credit. See below:

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

You can easily reset or recover your own password. Click “Log In” on your user menu. Your “Account Log In” dialogue box will open as shown below. Then click “Forgot Password?”.

Resetting the password to your CE Dojo user account is no different than retrieving a lost or forgotten password. Please see the FAQ “How do I reset the password to my CE Dojo user account?”

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

You can easily reset or recover your own password. Click “Log In” on your user menu. Your “Account Log In” dialogue box will open as shown below. Then click “Forgot Password?”.

Resetting the password to your CE Dojo user account is no different than retrieving a lost or forgotten password. Please see the FAQ “How do I reset the password to my CE Dojo user account?”

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

It’s actually the other way around! We don’t allow account creation without course registration & payment – otherwise we would be fraught with countless spam accounts possibly jeopardizing the security of our site.

Your CE Dojo account is created upon successful registration for at least one course. We encourage you to keep a record of your username and password not only to register for other course selections, but also to keep track of your activity and CE certificates.

For more information on why we require our learners to have user accounts, please see our FAQ “Why do I have a user account on CE Dojo?”

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.