Frequently Asked Questions (FAQ)

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

No worries! Conveniently, all of your continuing education activities – course, certificates, payments – are maintained on your “My Account” dashboard.

Go to your user menu, log in with your credentials. On your “My Account” page in the right hand sidebar under “Recent Activity” you find a complete listing of all course work completed – in addition to certificates of completion that have been awarded.

Occasionally, depending upon the specific web browser you may use, certain fields – like the course name – will not display. The solution is to go to your “My Account” dashboard. Under the right sidebar “Recent Activity” your available certificate links are displayed and may be downloaded again. All fields should display properly.

Our CE certificates can also provide your licensing state and license number. This is NOT required for most licensing agencies, but it is made available for our participants because we feel it is a desirable feature. However, in order for it to be displayed it must be provided by the participant prior to course completion.

If a participant previously omitted licensing state and/or license number but wants to be displayed on a CE course certificate:

• Complete profile update with the missing information
• Again, complete the course survey

We regret any inconvenience due to any additional steps however, the CE certificate is programatically generated upon completion of the course survey.

Any concerns with the display of a CE participant’s name also has to be handled in the same manner.

We urge all participants to make sure their user profile is accurately completed prior to the onset of any CE Dojo course to avoid any problems with certificate display.

You can actually add more than 1 state/license to each field. For example, let’s say you have 2 state licenses you’d like to display on your CE certificate. In your profile under Licensing State/License Number add the following:

• Licensing State: “FL/MD”
• License Number: “FL_10123/MD_L33745”

You can choose any format you like really, just as long as you get the point across.

Most states do not require a licensing state to be present on a CE certificate, but we make the option available to our learners. But some learners may want to display that information especially in cases where the course is mandated by a particular state – for example, a biannual course on practitioner substance abuse/mental health awareness.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.

The reason is really straightforward – it’s for your security. Unlike many other online continuing education outfits all of the activities of CE Dojo…courses, evaluations, payments, records…are all maintained as data within CE Dojo. The accuracy, confidentiality, and privacy of your personal information is our highest responsibility.

We require our eLearners to set up a secure account access with a username and password combination. If you forget your password, you can always reset your it provided you still have access to the email account you used when you first registered for a course.

Nevertheless, if your digital identity ever becomes compromised in any way, hackers may be able to access your information anywhere your footprints may have been. But even so, if you don’t use a really good password often times your information can still be compromised.

Because of this, we now offer 2 factor authentication to our eLearners – either through email or authenticator apps (time-based one-time password or TOTP apps). We do not force the use of 2 factor authentication by our clients, but we do strongly recommend it.

As shown below, 2 factor authentication is set up from anywhere within your “My Account” page upon successful log in to CE Dojo.